Thoughtly
Thoughtly is the easiest platform to build AI voice agents for various industries, supporting seamless integrations and powerful features.
Bland
Introduction
Bland is a robust AI-powered platform designed to simplify and scale the development of phone calling applications. Tailored for developers and businesses alike, it offers an array of features to automate and manage phone calls effectively. The platform supports a variety of applications, from customer support to inbound sales and data collection.
Key Features
Bland brings to the table a range of advanced features designed to enhance productivity and efficiency.
1. Live Call Transfers: This feature allows for seamless transfer of calls to a human agent whenever specific conditions are met, ensuring high-quality customer interactions.
2. Live Context Integration: Integrate your APIs to inject real-time data into phone calls. This allows phone agents to access customer records and other essential information during calls.
3. Human-like Voices: Choose from a library of pre-existing voices or create a custom voice clone, providing a more personalized and natural conversation experience.
4. Fine Tuning: Train your AI phone agent using existing phone calls to improve overall performance and build guardrails against hallucination, thereby making the phone agents more reliable.
5. Dedicated Infrastructure: Bland offers enterprise-grade capabilities, ensuring your infrastructure is dedicated and reliable even during high-volume call periods.
Senarios
1. Inbound Sales: Enhance conversion rates by calling inbound leads immediately after they fill out a form on your website.
2. Customer Support: Offer a 24/7 support agent to answer questions and collect customer contact information for follow-up calls.
3. B2B Data Collection: Automatically call organizations such as pharmacies and apartment complexes to collect valuable data sets.
These features collectively help businesses automate routine tasks, improve customer interactions, and collect important data, all while maintaining high standards of security and compliance.
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